SHIPPING INFORMATION

We have a number of delivery options available for the safe transit of your goods. Check out the approximate delivery options below and choose the delivery option that best suits your deadlines.

Please note that these delivery times are estimated in accordance with the USPS Mail and FedEx websites and are subject to change during busy periods or inclement weather.

USA orders  – Ship FREE.

Canada and International Orders – Spend $300 or more on our custom promotional services and get shipping for FREE!

Rush Service – Call for pricing.

Changing of Addresses After Order Placed
We will only ship to addresses confirmed on order confirmation at time order was submitted.

Turn Around Times 
Our turnaround times are based on the average amount of time that it takes for our team to process your order. Your order confirmation will  provide you with an in hands date. Please note it is the customers responsibility to double check the in hands date for an on time arrival especially for for special events. Please note occasionally the in hands date could be an off a day or two due to customs.

Our current turnaround times are 10-14 working days. Please be advised that this is for production only and shipping times will need to be considered in addition to this.

Please note that these times are simply an estimate and can change during busier periods such as popular conventions, Christmas, etc. where lead times can be + or – 5 working days on top of our usual turnaround times.

Avoiding Disappointment
To manage your deadlines effectively and to avoid disappointment, we always advise that you plan to have your products delivered to you at least 5 to 10 working days BEFORE your intended deadlines as opposed to the night before. This will help cover you for any unforeseen circumstances, such as…

Shipping Delays
This could include shipping delays, items stuck in customs or items going missing in the post!

Manufacturing Delays
Remember, we are a manufacturing company and there may be times when our machinery is down for a day or 2 due to servicing or repairs. This should be taken into consideration when planning your deadlines.

*All shipping charges are based on weights. Your account representative will quote out your shipping costs in advance for your approval.

**Delivery times are guidelines provided by the USPS Mail and FedEx in accordance with their delivery policies. Lost, missing and delayed packages can take longer to arrive at their destination.

Please allow for delays such as busy periods or customs delays, which are, unfortunately out of our control.

All orders will be shipped with a verifiable confirmation number.

All USA returns will need to be at customers expense unless otherwise arranged.